It is important to hire a roofing contractor who is straightforward, fair and honest, because a roof replacement can be a costly job. From the quality of the materials they use to the cleanup procedure they follow, make sure you know what to expect before you enter into an agreement with a roofing company.
Ask for a Resume and Call References
When interviewing a roofing contractor, inquire about their origins. How did they enter the business? When did they establish their company? Request a list of past customers and a detailed resume of their work. Be aware that many roofing companies will have reference materials ready to go, but they will only list the happy, satisfied clients. It’s up to you to do further investigation. Research the company with the Better Business Bureau and review any past complaints. You are looking for an affirmation that the company delivers high-quality work on a consistent basis.
Verify Licensures and Insurance Coverage
Depending on state laws, the roofing company should be able to provide a copy of their license. Licensing is an effective protection for consumers. You will have the assurance that their work will be up to code and on par with industry standards.
Your prospective roofing contractor must possess two types of insurance coverage: worker’s compensation insurance and general liability insurance. Worker’s compensation will cover any injuries that occur to the roofing contractor’s staff while completing the roof replacement. If they do not have this insurance and an employee is hurt while on your property, you may end up responsible for medical and legal bills.
General liability insurance covers costs associated with damage to your property caused by the roofing company. If your house is damaged, the company’s general liability insurance will cover it. If not, you or your homeowner’s insurance policy could be responsible for part or all of the repair bill.
Get Details on Warranties Offered
If you select replacement shingles that come with a warranty, you may believe you are completely covered for the next few decades. But ask the roofing contractor if they offer an installation warranty, as some material warranties only cover the shingle itself, not the installation. If the roofing contractor installs the shingles incorrectly, the materials warranty may not cover damage. Beware of roofing companies that do not stand by their work; only hire roofing contractors who promise a long-lasting commitment to your satisfaction.
Know the Cleaning Procedure
Roofing companies that have a high level of respect for their clients and the property will dispose of discarded roofing materials in a waste container and remove all traces of debris once the job is complete. They will also take care to place the container in an area where falling refuse will land safely, posing the lowest potential risk to your driveway and landscaping.
If you hire a roofing contractor who meets these requirements and your expectations, you will enjoy a hassle-free roofing installation and have peace of mind that your new roof will endure for years to come.